This Privacy Policy has been prepared to better serve those who would like to protect their “Personal Identifiable Information” (PII). We use this Privacy Policy is used by The Resilience Mentor (the Website) to provide transparency and inform the visitor (the User) of the website of the way their personal data is collected and processed.

Company information

Nina Justin ‘The Resilience Mentor’ is a company registered in the Netherlands with the company registration number: KvK nummer 85058203 and VAT registration NL004045287B82. Our website address is: https://theresiliencementor.com.

Consent and Withdrawal

By visiting and using the Website, the User declares the awareness and freely agrees, specifically and unambiguously to the processing of personal data and information voluntarily provided on the Website. This declaration and act form an explicit agreement which is governed by the Privacy Policy.

Consent is also expressed when the User carry out certain operations on the Website. Any agreement between The Resilience Mentor and a User is subject to the acceptance of the Privacy Policy by the User.

The User also consent for the information he voluntarily submits to the Website to be stored for the time deemed reasonably necessary by the Website, to allow the fulfilment of the purposes for which they are processed. This period is not longer than 5 years.

In the event that the information would need to be shared or disclosed to third parties for marketing or prospecting purposes, the User will be informed prior to the disclosure to secure the express consent for the use of the information and personal data.

The User has the right to withdraw consent at any time by sending an email to info@theresiliencementor.com. The request will be processed, at the earliest opportunity, within no more than 72 hours. The withdrawal of the consent is not retrospective therefore does not compromise the lawful treatment of information previously submitted before the withdrawal.

What kind of data do we collect?

We collect and process the information the User voluntarily provide our automatically collected, according to our Terms and Conditions of Use of the Website. The following data may be collected;

– Name, company name, phone number, email and personal messages
– First name, last name, email address, postal address, bank details, and
– The IP address, browser type and model, time zone, operating system, the URL, the browsing time and the digital navigational route taken on the Website.
– To send periodic emails regarding your order or other products and services

The User has the right to expressly request for the deletion of information submitted by withdrawing consent for the use of the information previously submitted on the Website. However, this request does not include any data which we are legally obliged to keep for the administrative, legal and/or security purposes.

How we use your information

We collect your information when you register, make a purchase, sign up for newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways;

– To manage your requests from the forms on the contact page
– To personalise your experience and to assist us in delivering the type of content and services which are most relevant to your interests
– To process your transactions
– To send periodic emails regarding your order or other products and services

We do not share any of your data

Your data will never be shared or sold to anyone. We are fully GDPR compliant and respect the privacy of the visitors who enter information on our website and blog. The same protection is given to our tribe members who subscribe to our monthly newsletter.

The Resilience Mentor assures that any personal data may be shared with employees, collaborators, subcontractors or suppliers of The Resilience Mentor are adequately processed with discretion and implicitly treated with data security warranty. They act under the direct responsibility The Resilience Mentor and are responsible for collecting, processing or subcontracting such data.

How do we protect your information?

We implement the appropriate security measures when a User provides their information to main the safety of their personal information. 

The Website is scanned on a regular basis for security holes and known vulnerabilities in order to make the User’s visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions processed through a gateway provider are not stored or processed on our servers.

Cookies

The User can choose to have the personal device warning each time a cookie is being sent, or choose to turn off all cookies by modifying the parameters of User specific browser. By using the Website, the User expressly agrees with the cookies installed for the proper functioning and the interactive experience on the Website. The cookies are kept for the time necessary to achieve the purpose for which they were created. In the event that cookies are stored on the User’s hard drive, the retention period of the cookies are no longer than 14 months.

Third- Party Behavioural Tracking

We do not allow third-party behavioural tracking.

What rights you have over your data

If you have entered any personal information you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This can be done when you email us at info@theresiliencementor.com.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Updated on 7 February 2024